RSJ INSIGHTS

Intelligence for retail leaders. Not retail followers.

The One SOP Every Multi-Store Retailer Gets Wrong — And How to Fix it

Most multi-store retailers have SOPs. Very few have SOPs that actually work on the floor. Here is the one mistake I see repeatedly — and how to fix it...

Why India’s Independent Retailers Will Outlast the Aggregators

After 30 years on retail floors across India, I disagree with the narrative that aggregators will replace independent retailers. Here is why...

Retail Gets Smart: How AI is Becoming the Store Manager of the Future

AI is no longer just a backend tool. From real-time inventory management to predictive analytics and conversational commerce — discover how the world's leading retailers are deploying AI as their most...

India’s D2C Growth vs. Reality Check: Who’s Really Winning?

India's D2C sector raised billions on the promise of a $100 billion market. The reality is sobering — less than 10% of brands are profitable. RSJ analyses who is winning, what is failing, and what the...
Scroll to Top